4. The CMS Model
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Heritage managers, whether dealing with nature sites or built landscape, constantly grapple, explicitly and implicitly, with uncertainty. One approach is to confront the uncertainties by applying adaptive environmental management as a central philosophy of planning and recording conservation action plans.
Adaptive management is promulgated as an integrated, multidisciplinary approach for managing uncertainty in natural resource issues. The management system is adaptive because it acknowledges that environmental change is the norm due to human intervention and shifts in geophysical processes and climate.  Surprises are inevitable, and new uncertainties will emerge all of which will entail changing the management plan. Adaptability comes from devising a system of planning and recording that will promote active learning through assiduous monitoring of outcomes in relation to measurable management objectives so that management has the resilience to bounce back or bounce sideways.
Also, adaptive management acknowledges that policies must satisfy social objectives and must be continually modified and flexible for adaptation to sociological surprises. Adaptive management therefore views policy as a set of linked hypotheses; that is to say, most policies are really questions masquerading as answers. Because policies are questions, then management actions become treatments in an experimental sense. Although some learning occurs regardless of the management approach, adaptive management is structured as a system to make that learning more efficient; it is action-learning.  A central proposition is that the successes and failures of adaptive management are intertwined with system properties of cultural ecology based on ‘flexibility’ and ‘resilience’. In a nutshell, if there is no resilience in the management system, nor flexibility among stakeholders in the coupled social system, then one simply cannot manage sustainably.
The idea of a national conservation management system (CMS) to protect the condition of ecological features such as species, habitats and landscapes arose in the UK Nature Conservancy and has been promoted widely in Britain and Europe since the late 1980s.  It has been supported by all UK government conservation agencies, the major NGOs and the Wildlife Trusts. These organisations came together over three decades ago to form the CMS Consortium.  The consortium is a not-for-profit group set up to disseminate the logic  that planning should be a continuous, iterative and developmental process. The CMS has always been developed, bottom up, from the experience of site managers.  
As a system of adaptive management it is a dynamic approach to planning which is based on the integration of scheduled projects seamlessly wthin the plan.  This enables actions to be easily modified to cope with changes in factors that were not envisaged by the planners. Therefore the CMS can be defined as a feature/ factor/project-based approach centred on monitoring measurable objectives and then, if necessary, modifying actions as new factors come into play. The cyclical adaptable management process of the CMS outlined in Fig 1 allows managers to respond to natural dynamic processes, accommodate the legitimate interests of others, adapt to the ever-changing political and socio­economic climate and, in the long term, succeed, despite uncertain and variable resources.
The strength and flexibility of the CMS is managers 'learn to plan by planning to learn'. Frequent management reviews based on monitoring performance indicators are an integral and essential component of the CMS.  From this point of view the management plan is operated as a cycle in which assumptions about the way to reach an objective are open to question when performance indicators demonstrate that the projects are not reaching the objectives.  Although linear plans can be written on paper or spread sheets the logic of an adaptive management cycle needs to be operated with a software relational database which has hyperlinks from outcomes to inputs.
Moreover, a CMS management plan is an ever-active software database and does not lie as a printed document gathering dust on a shelf.